What is a recurring donation?
A recurring donation is an ongoing charitable contribution that is automatically charged to your credit card each month. Setting up a recurring donation is a convenient way to have your donations automatically charged to your credit card without any further action on your part.
What is the schedule for recurring donations?
Your first donation is charged to your card immediately, and then the recurring donations are posted on the same day of each month.
Do I need to create an account to make a recurring donation?
Yes. Setting up a recurring donation account lets you manage your recurring donations profile as well as your personal information that is needed for billing purposes. With your recurring donations account, you will be able to update your credit card number, expiration date, and recurring billing profile, such as the charities you are giving to and the donation amounts. You can also update your email and mailing address or cancel any recurring donation you have scheduled.
What is a Donation History?
Your password-protected Giving History is a record of all the donations you make through Your Catholic Voice Foundation. It is a valuable feature that enables you to track your donations, especially helpful for tax purposes.Click here to see your recurring donations customer profile.
Will I be notified when the recurring donation is made?
Yes. You will receive a reminder email three days prior to the donation each month.
Can I cancel or change a recurring donation?
Yes. You can cancel or change a recurring donation before the recurring donation has been charged to your card. You can log on to your account at any time to cancel or change future donations. Please note that you can cancel or change only future donations. Click here to see your recurring donations customer profile.
What will happen when my credit card expires?
We will send you an email one month before the credit card on file is set to expire, reminding you to log in to your account and update your card information. If a recurring donation charge is declined, we will email you to ask you to update your card information.
Can I make recurring donations to more than one fund?
Yes. You can make recurring donations to more than one fund. You can sign up to make recurring donations to multiple funds at one time by clicking the 'recurring donation' button and add to cart. You can then continue and add other monthly donations or a single donation of your choice.
Will my credit card information be visible on my profile?
No. For your own security, credit card numbers do not appear in your profile. In fact, Your Catholic Voice Foundation does not have access to your credit card information.
What should I do if my card has been lost or stolen and I've received a replacement card with a new account number?
Please log on to your account to enter your updated card information. Click here to see your recurring donations customer profile
. If a recurring donation charge is declined, we will contact you by email to ask you to update your card information.
Who can I call if I need help?
If you have any questions, please contact our User Experience Department by email us at firstname.lastname@example.org